Terms and Conditions

General Statement:

These terms and conditions of sale ("Conditions") apply to all Goods supplied by Tiger eye ("Company")

"WE", "US" or “OUR” means Tiger eye.

"BUYER/ YOU/ YOUR" means the person whose order for the Goods is accepted by us.

"GOODS" means the goods (including any instalment of the goods), which we supply in accordance with these Conditions.

The Terms and Conditions, as well as the Returns Policy, apply to all orders placed with Tiger eye. This includes, but is not limited to orders placed via: the website, telephone, email.

By using and accessing the website you agree to be bound by the company's Terms and Conditions, as well as the Returns Policy and all applicable law. You consented to these Terms the first time you accessed this website from a particular computer or device, and confirm your consent each time you use this website.

If you do not have the authority to agree to or accept the company's Terms and Conditions, you may not use or access this website.

 Features, functionality and other product specifications are subject to change without prior notice or obligation.

Product Use/ Cosmetic Use/ General Advice:

We make every reasonable effort to ensure that the information on this website is accurate and up-to-date. The material here is intended to provide general information and users are advised to seek further legal/ medical/ cosmetic use guidance before acting or relying on the contents. We disclaim all liability for loss and/or damage that may result from the use of information contained on this site.

Cosmetic Goods:
All our products intended for cosmetic use are certified and tested as required by law, and ingredients for any of these items are available via the website and upon request. Tiger eye highly recommends that the end users of these products perform a patch test before using any cosmetic product for the first time, and periodically thereafter as allergies can develop from the repeated use of ANY cosmetic product. We recommend that all buyers pass this piece of advice on to their customers.
 

Discounts cannot be combined - the highest discount supersedes any others.

Placing and order with us is quick and easy regardless of your chosen method. Please always check your order email confirmation; should there be any discrepancies, please let us know immediately via email, phone or online chat as changes to orders might not be possible once the order is in the warehouse. 

Payment:

We accept the following methods of payment:

– Credit/ Debit Card

– PayPal

Please note we cannot dispatch goods until we receive the payment in full.

Credit/ Debit Card Payment:

The payment is handled by a secure external system that will capture and authorise the card details at the point of sale.
This system will generate a Unique Transaction ID each time a payment is submitted to Tiger eye. The system will also send an automated email confirming these details, provided that an email address is submitted at the point of sale.

PayPal:

Buy now, pay later with PayPal Credit, with 0% interest for 4 months on all purchases of £99.00 or more, it’s the perfect way to spread the cost of larger online purchases.* The payment is taken automatically through the PayPal system. If this method is chosen, the buyer will be redirected from our shopping cart to the PayPal site so that they can log in to their PayPal account check and confirm their details and submit the payment. *PayPal terms and conditions apply. For more information, please visit Paypal T&C's here.

Please note that we do not dispatch/ deliver orders during weekends and bank holidays.
Please note that this option gives you a same day dispatch, which means the order will leave our warehouse on the day it is placed and it will be put on a next day delivery service within UK Mainland. Other regions may take longer for delivery.

Courier:

We send all orders for the UK Mainland on an overnight courier service. We aim for next day delivery once the order is ready; however, we reserve 2-3 business days on average for order processing and preparation. On occasion, these times may be extended. We notify of any changes to dispatch times on the website above the search bar if the delay exceeds an extra business day.

We advise to provide a mobile telephone contact number when placing an order as the courier system sends automated text notifications with estimated delivery times on dispatch. We use a courier door-to-door service for all our deliveries. Buyers are obliged to provide us with the full accurate delivery address and a contact telephone number (ideally a mobile telephone number). 

Courier deliveries take place Monday-Friday, 7.30am - 5.30pm (excluding bank holidays). On occasion, the couriers can deliver outside of these hours, however, this is usually at their discretion and it is not a service that can be purchased via Tiger eye. Please always check your email confirmation as the shipping address on the confirmation will be the one we will pass on to our courier service provider.